£14.5m lost to rental fraud in 2025. Check the letting agent or landlord before you pay a penny.
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Scammers post real-looking ads on major sites like Zoopla and OpenRent. The property exists — but they don't own it.
"Four others are viewing today — pay now or lose it." Legitimate agents don't rush you into transferring money.
One property, 10 deposits. The scammer collects from everyone, then vanishes. In one London case, 23 people paid for the same flat.
The letting company was registered last month with fake directors. By the time you realise, it's dissolved.
Every 12 months, a Gas Safe engineer must inspect all gas appliances. They must give you a copy before you move in.
Official guidance →Electrical safety inspection every 5 years. Covers wiring, sockets, and consumer unit. Must have a "satisfactory" result.
Official guidance →By law, your deposit must be protected in a government-approved scheme within 30 days. There are three: TDS, DPS, and mydeposits.
Check your deposit →Legitimate agents must verify your immigration status before you move in. If they skip this, it's a red flag — not a convenience.
Learn more →A holding deposit is capped at 1 week's rent. It must be refunded if the landlord pulls out. Always get a receipt.
Tenant Fees Act →If you've been scammed, report it to Action Fraud on 0300 123 2040 or online. You can also contact Citizens Advice.
Report to Action Fraud →